Civility Training for HR

Civility training is popping up all over in public and private sector workplaces. This effort could partly be due to the suggestion of EEOC to train for civility and inclusion versus emphasis on compliance, --or that employers are feeling the toll uncivil behaviors are taking on workplace productivity thus creating an urgent need to do something. The pain of doing nothing seems to be outweighing the discomfort of doing something. But wait, --something new is popping up. Who are we targeting and is the person unsuspecting? Does this effort to create civility bring on more than we are prepared to navigate. This session will provide insight into identifying reactive workplace behaviors to efforts of creating civility.